Delivery of Client Service
At Coleman Greig, the health and wellbeing of our people, our clients and our community is our priority.
As the situation with COVID-19 continues to evolve, we want to reassure you that the firm is fully resourced to support and service our clients.
We have put in place a range of risk management initiatives based on the expert advice of the Federal and State governments to ensure we protect the health and safety of our employees, clients, suppliers and all of our stakeholders. These measures include:
- ensuring our employees are adhering to our policies around travel restrictions and reporting requirements for COVID-19 and flu like symptoms;
- ensuring our clients and business contacts do not attend our offices if they are experiencing flu-like symptoms, are suspected of having COVID-19, have had known contact with someone who is affected or likely to be affected by COVID-19, or have returned from overseas in the previous 14 days;
- minimising the need for face to face meetings both on and off-site where possible; and,
- postponement of all internal and external seminars, workshops and events until further notice.
Whilst some of our employees may be working remotely, our people will continue to be available through the normal communication channels whenever you need them.
For many of our business clients, you will undoubtedly be experiencing a variety of disruptions to your normal operations. Over the coming weeks we will be keeping you informed about some of the key issues you may encounter and how best to handle those situations. This may take the form of questions about health, safety and leave entitlements for your employees; contractual disputes with customers and suppliers; supply chain issues; and, negotiating terms of agreements due to the unprecedented circumstances we find ourselves in.
Our lawyers are always available via phone and email to answer any of your questions in a practical and pragmatic way, so please do not hesitate to contact us if you have any questions or concerns.
You can be assured that we will continue to monitor the situation on a daily basis and will keep you informed as the need arises.