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Tag: handling social media complaints

6 steps to implement when you or your brand experience bad PR

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Posted by on 2 Mar 2017

Social media is one the most popular and effective ways (if done right) that businesses can market to their online customers. If you decide to play in the social media arena, it is essential that your business knows how to handle complaints and bad PR effectively so as to avoid a #socialmediafail

Tagged: responding to customer complaints on social media, handling social media complaints, social media for business, social media risk management

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